Please talk directly with your educators, we all wish
to help you and there are ‘no silly questions’. You are encouraged to do this
as soon as possible, don’t put yourself through unnecessary anguish! Even if
you want to pop it in an email…we respect confidentiality, encourage feedback
in ANY form and you can contribute to making our service even more fantastic
than it already is!
Email us at email@example.com or call us directly on (03) 5244
More serious issues can be brought to the attention of
the 2IC, the wellbeing officer or the Director, especially if it is in regards
to the health, wellbeing and safety of the children or staff. First please give
us some time to try to resolve the issue.
We have protocol to follow and this may trigger a
notification to the Department of Education and Training (DET). Don’t be
worried, we are open to external scrutiny and sincerely committed to continuous improvement!
If you still have concerns, you can contact the department directly at any time
with a concern about the health and wellbeing of the children on;
Phone: 1300 307 415
Address: GPO Box 4367, MELBOURNE VIC 3001